Cancellation by Breathe Out Baja

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Breathe Out Baja reserves the right to cancel any booked activity if circumstances require it. In such cases, we will offer a new date or issue a full refund of the amount paid. If a cancellation is necessary, our team will contact you by email and WhatsApp as soon as possible.

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Common reasons for cancellation include:

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• Adverse weather conditions that pose a risk or make the tour impossible (e.g., strong winds, unsafe navigation, or port closure). We monitor forecasts before confirming your booking to ensure the best possible conditions; however, we operate in a natural environment in Cabo San Lucas and Baja California Sur, so unexpected changes can occur. The Harbor Master may restrict or close the port if navigation is deemed unsafe, and we must comply with those orders.

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• Minimum number of participants not met. Some tours (such as scuba diving, ocean safaris, or whale watching) require a minimum number of guests. If the threshold is not reached, we will notify you in advance and guarantee a full refund or offer an alternative date. The cancellation will be officially confirmed the day before departure. If you prefer to proceed, you may cover the remaining spots, and the tour will run as scheduled.

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Cancellation by the client

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Local tours (half-day):

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• More than 48 hours before departure: we refund your deposit minus a 10% administrative fee.

• Between 48 and 24 hours: 50% is charged (no refund of the deposit).

• 24 hours or less, or no-show: 100% of the tour price is charged.

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Full-day tours and day trips (e.g., Gordo Banks, La Paz, Puerto Chale, La Ventana)

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• More than 72 hours before departure: we refund your deposit minus a 10% administrative fee.

• Between 72 and 48 hours: 50% is charged (no refund of the deposit).

• 48 hours or less, or no-show: 100% of the tour price is charged.

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